1.Why didn’t I receive the automatic email after placing myorder?
A：When registering an account or placing an order, please carefully check and confirm that your email address is correct

2.When will my package be shipped?
A：Normally, it takes about 3-5 days. If you place an order for video shooting, it will take about 5-10 days

3.How long does shipping take?
A：Normally, it takes 7-15 days. For more remote areas, it takes 12-20 days

4.When will my packing video be posted on social media
A：If you purchased a packing video, it is usually posted 5-10days after your order.As creating the video takes time, it will be posted after yourpackage has been shipped. Thank you for your understandiing and patience!

5.How can I track my order?
A：When your order is shipped, our website will automatically ssend you an email with your tracking number and a link to traack your package.